“The process of design starts with exploration, but ends with refinement. The best designers carefully move from one to the other, making sure they spend enough time exploring before locking themselves into a design approach.” – Jared Spool
Role: Design Systems Lead
Process: Systems Design
A story about building a team that was tasked to build a bespoke design system for an eCommerce company that sells 13 million + products. With several failed attempts at building a design system from a federated model, leadership wanted to try something new. The new centralized team did much more than try.
Role: UX Lead
Process: Design Sprint Workshop
A story about taking lead to redesign the current system of Intelligent Lane Assignment to decrease setup time, reduce data inaccuracies, and increase the number of contracted lanes for fulfillment prior to release to the spot market.
Role: UX Lead – Representing Operations
Process: Systems Design
A story about building out a NEW design system with a small scrappy group of UX team members while still working on inflight projects and low initial adoption. With the team already being stretched how were we going to find time to build an internal product to serve all teams?