Government Contract Information Architecture, Wireframing and Development

Government Contract Information Architecture, Wireframing and Development

Portfolio, UX, UX Research, Visual Design
[vc_row][vc_column width="1/2"][vc_single_image image="832" img_size="full" alignment="center" onclick="zoom"][/vc_column][vc_column width="1/2"][vc_single_image image="831" img_size="full" alignment="center" onclick="zoom"][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]While working at Grainger I was asked to help strategize, plan, and design out a better user experience for the custom homepage banner and landing pages connected to the government contract offerings. The business goal was to create a streamlined experience for every government contract but also reduce the time to build out the assets. I designed an experience where the user would land on the main state and local government page, choose their state and quickly choose between a couple options based on where they were at in the process of securing a contract with Grainger. Every contract would then receive a similar site wide secure custom landing page and homepage banner that would share benefits, preferred pricing, and contact information. After…
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Experience is priceless

Experience is priceless

Blog, Featured
The story goes: A ship engine failed, and no one could fix it. Then they brought in a man with 40 years on the job. He inspected the engine carefully; top to bottom. After looking things over, the man reached into his bag and pulled out a small hammer. He gently tapped something. Instantly, the engine lurched into life. The engine was fixed! 7 days later the owners got a bill for $10,000. ‘What?!’ the owners said ‘You hardly did anything. Send us an itemized bill.” The reply simply said: Tapping with a hammer: $2 Knowing where to tap: $9,998 Don’t ever underestimate experience. I have always believed that experience is the best teacher. You can go to college and learn methods, outcomes and even tools of the trade. But…
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