Joshua Menken

Lead Product Designer, Design Systems and AI-Assisted Product Design

Joshua Menken

I build the systems and ship the features that let enterprise product teams move faster, backed by $2.24M+ in projected savings and $1.3M in revenue delivered at Zoro Tools.

I’ve spent my career moving between front-end development, visual design, and UX leadership, which is exactly the path that led me into design systems. I started building HTML and CSS for Grainger’s national account program, moved into UX leadership at IAA and XPO Logistics, then spent two years at Sunbelt Rentals directing a 12-person team through the platform decisions that shaped Sunbelt 3.0.

At Zoro Tools I’ve spent the last four years doing both halves of the job. I led Dispatch, Zoro’s design system, from the ground up: token architecture, governance, and versioning discipline that scaled across 30+ engineers and 8+ designers, with $2.24M+ in projected operational savings to show for it. When Dispatch matured, I moved into product-facing UX work and revived Quick Order, a shelved feature that shipped $1.3M in revenue within 90 days.

What ties both halves together is the same instinct: build the foundation first, then build fast on top of it. I’ve been leaning into AI-assisted workflows (Cursor, Claude, ChatGPT, Vercel V0) for the last two years, not to replace that discipline but to compress how quickly I can validate an idea before it costs a team real time.

What I'm focused on now

  • Scaling and governing design systems, from token architecture through contribution models
  • AI-assisted product and UX workflows: Cursor, Claude, ChatGPT, Vercel V0
  • PMP coursework (Trident Technical College, 36 CEUs complete, exam pending)
  • Building a 0-to-1 mobile performance app for competitive swimmers in React, with AI-assisted development
  • Mentoring designers and cross-functional peers, and participating in structured interviews for design and design systems roles

Impact, with links

  • $1.3M in revenue in 90 days, reviving Quick Order at Zoro Tools
  • $2.24M+ in projected operational savings through end-to-end ownership of the Dispatch Design System
  • 25% reduction in customer service caseload through self-service UX flows shipped in 2025
  • $8.6M projected gross margin and 1,500+ additional shipments through the Lane Search redesign at XPO

How I work

Systems thinking isn’t a slide; it’s a habit: consider the edge case, name the tradeoff, write it down so the next person doesn’t have to rediscover it. I partner closely with engineering because design decisions that ignore implementation cost are decisions that get reversed later. And I still write HTML and CSS, which keeps me honest about what I’m asking teams to build.

Festina lente. Make haste slowly. That’s the balance I try to hold: move fast with AI-assisted tooling, but don’t let speed replace rigor. As an African proverb puts it, “if you want to go fast, go alone, if you want to go far, go together”. I am a player who is in the game and a coach when I am needed the most. That’s why governance and contribution models matter as much to me as the components themselves.

Outside of work

Outside of work, I play guitar, and most weekends you’ll find me at a pool deck. My kids swim competitively year-round, which is the reason I’m building a swim performance app with my son. Other than that, I’m happiest outdoors: hiking and camping whenever Charleston weather cooperates.

What others say

Are you ready to move the world together?

If you are looking to expand your team or even need support on a single project lets schedule time to chat.